Customer Relationship Management

A CRM tool has become fundamental to any world-class company. Silicon Strategy offers the applications needed to manage the entire sales cycle (pre-and-post-sales), including leads, prospects, sales channels and the sales force.

Many other functionalities can help your company reach a high level of efficiency in managing your clients and sales process, such as:

  • Graphic reports showing the sales pipeline - leads and prospects status, negotiation processes, lost and won sales, etc;
  • Permission management to each user: salesperson, sales manager, account manager, sales channel, etc. - customized to each situation;
  • Multi-language support;
  • Contact and Leads Life Cycle management;
  • Centralized sales calendar and task manager (calls, meetings, client's feedback);
  • Sucess cases and Quotation managament;
  • Integrated bug tracker;
  • Online support via chat;
  • Document management – proposals, contracts, RFPs, RFIs, etc.