Customer Relationship Management
A CRM tool has become fundamental to any world-class company. Silicon Strategy offers the applications needed to manage the entire sales cycle (pre-and-post-sales), including leads, prospects, sales channels and the sales force.
Many other functionalities can help your company reach a high level of efficiency in managing your clients and sales process, such as:
- Graphic reports showing the sales pipeline - leads and prospects status, negotiation processes, lost and won sales, etc;
- Permission management to each user: salesperson, sales manager, account manager, sales channel, etc. - customized to each situation;
- Multi-language support;
- Contact and Leads Life Cycle management;
- Centralized sales calendar and task manager (calls, meetings, client's feedback);
- Sucess cases and Quotation managament;
- Integrated bug tracker;
- Online support via chat;
- Document management – proposals, contracts, RFPs, RFIs, etc.